Investment service questions Investment service questions

Questions?

I have some funds I want to invest for the long term. What type of investments would you buy for me and why would you buy them?

If you want to build wealth, investing in the stock market has proven to be a good way to do it, historically producing some of the best long-term returns. We focus our efforts on selecting equities of blue-chip companies as we believe these give the most reliable returns, growing their revenue and profits and increasing their dividends more consistently than other less seasoned companies. While a company’s stock can fluctuate in value from one year to the next, profit growth builds a company’s underlying value which will drive the stock price higher over time. For those clients who want to limit the yearly fluctuations in value, we add investment grade bonds to an investment portfolio as they typically fluctuate less than equities while delivering consistent income. We stick to what we know, the stock and bond markets, so we don’t invest our clients’ funds in assets such as real estate or cryptocurrency which require other specialty advisors to do it professionally.

I’m now retired, and I don’t get a paycheck anymore. I need the funds I have to live on for the rest of my life, so I don’t want to speculate. How risky are the investments you will make for me?

All investing involves risk, but risk can take on many colors. When living off your investments, the most consequential risks are inflation that erodes your purchasing power, and the possibility of running out of money. Blue chip equities have a record as one of the best hedges against inflation as both profits and dividends tend to grow with inflation, and their track record of long-term returns has been well above inflation. It does mean though you must assume the yearly fluctuations in return that can, on rare occasions, be negative. If you chose to avoid these fluctuations by investing all your funds in assets where principal value is “guaranteed”, such as money market funds or low yielding term deposits because you want to feel secure, you risk being too conservative, achieving a low return and increasing the risk of running out of money. Rather than considering blue chip equities as risky investments, we believe they are one of the best investment vehicles to REDUCE the risks of inflation and premature depletion of assets that all long-term investors face, allowing the peace of mind you seek.

I need a regular amount of funds to live on. How do I get access to my funds?

We will link your bank account to your investment account so we can send you funds electronically on a regular basis. We will ensure the funds are available in your investment account to make any payments, monitoring the cash in your account received from dividends and interest, and selling an investment where necessary to raise the cash required. You don’t need to do a thing. Should anything change on your end, we are a simple email or phone call away

Where are my investments held and who does the record keeping?

We maintain “separation of duties” by opening a custodian account for you with a major Canadian financial institution, maintaining the safekeeping of your assets separate from the money management of them. The custodian holds all your assets, collects interest and dividends, sends you monthly statements, and provides tax reporting among other activities. We as your investment counsellor manage the funds by selecting securities, buying and selling them, and send settlement instructions to the custodian. We do not have access to your account directly. We nurture a strong relationship with our custodians, and have the utmost confidence in their fiduciary responsibilities to our clients.

My funds are mainly invested in different types of mutual funds today. Is this something you do?

Mutual funds or pooled funds are a suitable investment for many investors. They give you indirect access to professional management and provide diversification, especially for smaller amounts of funds. They do tend to be more expensive than what we offer which is direct access to a money manager through a “separately managed account”. We buy individual securities for you rather than pooling your funds with other investors, a more personal approach. You see what you own and we can control the realization of any capital gains in sync with your tax position.

If I open an account with you, who will I be dealing with at your firm, and how can I contact you?

You will be assigned a “portfolio manager” who will be doing all the investing for your account, giving you direct access to the decision maker. We do not put a “relationship manager” or salesperson between you and your money as we believe you deserve to talk to the person who will be pulling the trigger on investing your funds. This person and their assistant will be your contact for all aspects of managing your account, including administration by the custodian. You only have to talk to one person and you can contact us by phone directly or by in-person meetings, whichever way you wish.

I’m interested in you firm. What’s the next a step?

The best way is to contact us by phone to have a preliminary discussion about what you are looking for and to see if we are a fit. If you feel we can help you. you can meet with one of our portfolio managers where you would describe your personal financial situation and investment objectives and learn more about Hybridge. There is no required commitment by you at this stage, rather it’s simply an information gathering exercise by both parties to make sure you obtain the best solution for your needs. We are here at whatever stage you are in your investment journey, whether the very start or anywhere along the line.

I have an existing investment account at a broker but am looking for a move. Can you take over the investments?

All your existing securities can be transferred in kind to your new investment management account with us. Our custodian will contact your broker directly to effect transfer in kind, that typically takes two to three weeks. We will record any provided cost base for your securities, and will discuss your tax situation with you to control over time the tax consequences of transitioning from your existing portfolio to the managed portfolio established by us.

I am interested in current events and how these may affect the investment climate. How much input can I have on the investments you make? I’m looking for a long-term relationship rather than a simple transactional connection.

While your investment account is discretionary, meaning you are delegating the investment decision making to us, you have full access to our portfolio manager to discuss views on various markets, to understand the reasoning behind our investment decisions, and to express your thoughts. You are not cut off, rather you are hiring us as an investment professional to provide a service which requires a strong ongoing relationship with you so that we always have a full understanding of your financial situation and investment objectives.

How can I get in touch with Hybridge?

There are several ways clients can get in touch with us. Our portfolio managers and associates are always available by phone or email and we are happy to schedule in-person meetings at the convenience of the client.

How often will I hear from Hybridge?

We desire to meet for account/relationship review on a regular basis. We also deliver quarterly newsletters to clients with our insights on the current Canadian and global market.

Can we deposit or withdraw our funds at any time?

Yes, you can. For deposits, you can use your bank’s online bill payment platform, mail or deliver to Hybridge a cheque or bank draft (Fidelity clients only) or use a transfer form if transferring cash or securities from another Canadian institution. For withdrawals, if the funds are available, the withdrawal can be made either to your bank account (if authorized and bank information has been provided) or a cheque in your name. If the cash is not readily available because your assets are invested, we will initiate a sale of securities to raise the requested funds and the money will become available within 2-3 days, at which time it will be sent to you.

Do I get monthly account statements?

As a client, you will receive a monthly/quarterly statement (depending on custodian) that are sent directly to you from the independent custodian. This will show month/quarter end holdings, valuation and all of the transactions that occurred in the account during the period. Clients who have Fidelity as their custodian can view their account information on a 24/7 basis through Fidelity’s online investor portal. They can also elect to receive all documentation electronically on the portal if desired.

What is the investment management process at Hybridge Investment Management?

At Hybridge Investment Management, our investment management process involves a detailed analysis of your financial goals, risk tolerance, and long-term objectives. We create a personalized investment strategy that aligns with your needs, focusing on maximizing returns while minimizing risks. Our team regularly reviews and adjusts your portfolio to ensure it remains on track to meet your financial aspirations.

How does Hybridge ensure fiduciary responsibility?

Fiduciary responsibility is at the core of our services at Hybridge Investment Management. We are committed to acting solely in the best interest of our clients. This means providing transparent advice, avoiding conflicts of interest, and ensuring that all investment decisions are made with your financial well-being in mind.

What types of investment strategies do you offer?

We offer a range of investment strategies tailored to meet the unique needs of high-net-worth individuals and families. Our strategies include diversified portfolios, risk management tactics, and tax-efficient investment solutions designed to grow and protect your wealth over time.

Can you explain your approach to legacy planning?

Our approach to legacy planning involves understanding your values and long-term goals. We work with you to develop a comprehensive plan that ensures your wealth is preserved and passed on according to your wishes, including strategies for estate planning, philanthropy, and charitable giving.

How do you address philanthropy and charitable giving?

Hybridge Investment Management provides expert guidance on philanthropy and charitable giving, helping you create a meaningful impact while optimizing tax benefits. We develop tailored strategies that align with your values and financial goals, ensuring your charitable contributions are both effective and efficient.

What is your risk management approach?

Risk management is an integral part of our investment strategy. We assess potential risks and implement strategies to mitigate them, ensuring your portfolio is resilient against market fluctuations. Our goal is to protect your investments while seeking opportunities for growth.

How do you ensure tax efficiency in investment strategies?

We prioritize tax efficiency by employing strategies that minimize tax liabilities and maximize after-tax returns. Our team stays updated on the latest tax regulations to ensure your investment strategy is optimized for tax savings.

What client support services do you offer?

Hybridge Investment Management offers comprehensive client support, including regular performance reviews, personalized consultations, and ongoing communication. We are committed to providing exceptional service and ensuring you are informed and confident in your financial decisions.

How do you tailor investment strategies to individual needs?

We tailor investment strategies by understanding each client's unique financial situation, goals, and risk tolerance. Our team crafts personalized solutions that align with your objectives, ensuring a bespoke approach to wealth management.

What makes Hybridge Investment Management different from other firms?

Hybridge Investment Management stands out due to our commitment to fiduciary responsibility, personalized service, and expert-driven strategies. We prioritize transparency and long-term relationships, ensuring your financial goals are met with integrity and excellence.

I have funds that I want to invest for the long term. What types of investments would you choose on my behalf, and what factors would guide your decisions?

If you're looking to grow your wealth, history shows that the stock market offers some of the best long-term returns. Our approach focuses on selecting blue-chip stocks—established companies with strong track records of revenue and profit growth. These companies tend to increase their dividends consistently and build long-term value, driving their stock prices higher over time.

While stock values fluctuate yearly, profit growth strengthens a company's underlying value, supporting long-term appreciation. For clients who prefer to limit market fluctuations, we incorporate investment-grade bonds into portfolios, offering stability and consistent income. We stay within our expertise—stocks and bonds—avoiding speculative assets like real estate or cryptocurrency, which require specialized management.

Now that I'm retired and no longer receiving a paycheck, I need my funds to support me for the rest of my life. I want to avoid speculation—how risky would the investments you choose for me be?

All investments carry risk, but for retirees, the most critical risks are inflation and the potential for outliving their savings. Blue-chip equities serve as a strong hedge against inflation, with both profits and dividends typically rising over time. Their long-term track record consistently outpaces inflation.

Short-term market fluctuations may occur, but avoiding equities entirely by investing in low-yield money market funds or term deposits can introduce a different risk: achieving returns too low to sustain your retirement needs. Rather than viewing blue-chip stocks as risky, we consider them one of the best tools for preserving long-term financial security, offering peace of mind while supporting stable income growth.

I need a steady stream of funds to cover my living expenses. What are the options for accessing my money?

We ensure easy access to your funds by linking your bank account to your investment account. Regular payments are made electronically, with our team monitoring dividend and interest income while selling investments as needed to maintain cash flow. You won't need to take any action—just let us know if your needs change. We're always just a call or email away.

Where are my investments stored, and who is responsible for maintaining the records?

Your assets are securely held in a custodian account with a major Canadian financial institution, separate from our investment management activities. The custodian is responsible for safekeeping assets, collecting dividends and interest, sending monthly statements, and handling tax reporting.

As your investment counsellor, we manage your portfolio, selecting securities and executing transactions while ensuring all actions are recorded correctly. Importantly, we do not have direct access to your account—your funds remain securely under the custodian's care, reinforcing the highest fiduciary standards.

My funds are primarily invested in various mutual funds. Is this an approach you also take?

While mutual funds offer professional management and diversification, they typically involve higher fees and limit investor control. We take a more personalized approach — instead of pooling your funds with others, we create a separately managed account that invests in individual securities tailored to your specific financial goals. This direct control allows better tax planning and transparent ownership.

If I open an account with you, who will I be dealing with at your firm, and how can I contact you?

You will be assigned a portfolio manager, who will make investment decisions on your behalf. Unlike firms that use intermediaries, such as salespeople or relationship managers, we provide direct access to your investment decision-maker. Along with their assistant, they will handle all aspects of your portfolio, ensuring clear communication and personalized service, whether by phone or in-person meetings.

I'm interested in Hybridge Investment Management. What are the next steps to proceed?

The first step is a phone consultation, during which we discuss your needs and determine whether we are the right fit. If you decide to proceed, you'll meet with a portfolio manager to review your financial situation and investment objectives. There's no commitment at this stage — it's simply an opportunity to ensure you receive the best solution tailored to your needs. We work with investors at all stages, whether you're just beginning or looking to refine an established portfolio.

I currently have an investment account with a broker, but I'm considering making a change. Can you take over the management of my investments?

If you already have an investment account with a broker, we can facilitate a transfer-in-kind, bringing over your securities as they are. Our custodian will handle the transfer process, typically completed within two to three weeks. We document your cost basis and work with you to manage tax implications, ensuring a smooth transition into a customized portfolio under our management.

I'm quite interested in current events and how they influence the investment landscape. What level of involvement can I have in the investment decisions you make? I'm looking for a long-term partnership rather than a transactional arrangement.

Your investment account is discretionary, meaning we manage it on your behalf, but we believe in maintaining an open dialogue. You will have full access to your portfolio manager to discuss market trends, decision-making strategies, and your personal financial outlook.

Rather than a transactional relationship, we foster a long-term partnership, ensuring we fully understand your evolving financial needs. This collaboration enables us to make informed investment choices that align with your objectives.

Please don't hesitate to contact us if you have any additional questions.

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Connect with Hybridge Investment Management for Vancouver's premier portfolio management services. Currently serving -

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Eager to serve wherever you call home in BC, Alberta, Saskatchewan & Ontario

Connect with Hybridge Investment Management for Vancouver's premier financial planning and risk management services. Currently serving Vancouver, West Vancouver- North Vancouver, Burnaby, Langley, South Surrey-White Rock, Victoria, Nanaimo, Kelowna and Calgary. Eager to serve in wherever you call home in BC and Alberta.